ABOUT US | Our Team
12 years Industry Experience
is the average amongst our 50+ staff
Our experience is that quality staff, will often seek out quality companies…
Work Rehab has an uncommonly low staff turnover rate and this is something we are extremely proud of. We have instilled sound processes to ensure further growth is sustained and staff recruitment and retention remains of the highest quality, thus enabling high quality service provision.
Our current team comprises of 46 Rehabilitation Consultants across Qld, NSW, ACT, SA, WA and Tas, ranging in industry experience from 5 to 25 years. Our senior staff each hold a minimum of 13 years experience in the field of occupational rehabilitation. We are passionate about the work we do.
13 years is the average in industry experience among our Occupational Therapists, Physiotherapists, Exercise Physiologists, Psychologists, Rehabilitation Consultants, Human Resources and Employment Services Consultants.
All allied health employees have current mental health first aid certificates to assist with critical incidents
Work Rehab have three nationally accredited mediators in Sydney, Brisbane and Adelaide who can offer services to these states and Canberra if required. These staff have post graduate qualifications in Psychology and additional nationally accredited training in mediation and conflict resolution.
Our employed allied health staff are all encouraged to attend a 2 day PTSD Workshop each year and other suitable CPD events.
We have an internal peer mentoring and buddy system to ensure our staff have holistic support in the workplace
We do regular feedback surveys with our staff, have annual team building events for all staff interstate and regular team meetings at local levels to ensure we are listening to them – they are our greatest asset.
At Work Rehab we value diversity. Amongst our staff we have an avid camel racer, power lifter, internet dater, marathon runner, scuba diver, static line jumper, surfer, netball mum, golfer, sky diver(s), wind surfer, triathaloner, photographer, tap dancer and one time ostrich racer!.
Director, Occupational Therapist, Rehabilitation Counsellor, BscPsych, BAppSc(Hons) (OT)
Jacqui Keys has always had a strong interest in people and health.
She completed a Bachelor degree in Psychology at Wollongong University in 1995 and subsequently an Honours degree in Occupational Therapy in 2004 at the University of Western Sydney.
She is a full member of both OT Australia and ASORC (Australian Society of Rehabilitation Counsellors) and has been working within the field of Occupational Rehabilitation for more than 15 years, in both NSW and QLD.
With her combination of qualifications, Jacqui has been able to perform all assessing aspects including FCEs, WPAs, ADL and Vocational Assessments within Comcare, Workcover (most states) self-insured, CTP and Income Protection jurisdictions. Combined with strong case management skills and a holistic approach to achieving clear goals for her clients, Jacqui has an astounding record of successful client outcomes, appealing to all stakeholders in the injury management process.
With this experience behind her, Jacqui launched Work Rehab in 2011 and has developed the business into a strong and thriving business.
Jacqui was one of 2 Finalists in the 2016 ARPA Awards for both the Outstanding Leadership award the Innovation in RTW awards.
In addition to our core business of occupational rehabilitation, in the past few years Jacqui has developed a strong relationship with the DVA and a particular interest in the vocational rehabilitation and care of our ex-military clients. In addition to this she is passionate about working with employers to achieve holistic plans for the health and well-being of their staff.
Jacqui manages the clinical aspects of the business, supervising staff as well as undertaking medico-legal work.
Image details: Taken at Admiralty House (1 April 17) by invitation of The Honourable Sir Peter Cosgrove, Patron of Assistance Dogs Australia and Jacqui Keys, Director Work Rehab.
Read more about our continued involvement with this worthwhile service….
Rehabilitation Manager, Occupational Health Nurse BSc(Hons) OHN,RN
Sue has worked extensively with our ex-military clients providing proficient case management and RTW services. Prior to working with the DVA, Sue worked as a rehabilitation case manager within the ADF so has an understanding of these processes prior to the transition to the DVA.
Sue has experience in conducting workplace risk assessments, recommendations and solutions, pre-employment health questionnaires, health education programmes, return to work rehabilitation programmes. Sue has previously held roles with smaller boutique and multi-national corporations as an Occupational Health Advisor, specialising in attendance management/rehabilitation programmes, setting up occupational health clinics, policy writing and implementation, workstation assessments, compliance with current legislation and best practice standards.
Sue has been involved in initiating and delivering a quality health screening/medical surveillance programme, health related risk assessments including dust monitoring, and delivering manual handling training.
Sue is passionate about supporting our staff, our customers and our clients. As a team leader and manager Sue supports our outstanding staff and ensures quality and consistency using a positive approach and humour whenever possible. She is proud to be the DVA Account Manager as well as identifying business needs and nurturing relationships with our customers.
Image details: Sue Ellis, Rehabilitation Manager & Gerard Ivinson, Managing Director at Ergonomic Workstation Products. Sue proudly accepting Nicole French’s “Certificate of Recognition Award”. On the night, Sally Dymocks “Best New Starter Award”, ARPA QLD 2017.
Kay Clark of Work Rehab also received “Outstanding Consultant Award” runner up “Outstanding Return to Work Achievement” went to Nicole French.
Senior Rehabilitation Consultant, BOccThy
Kay is an Occupational Therapist with extensive vocational rehabilitation and mental health experience, who is enjoying the role of Queensland Regional Team Leader for Work Rehab Initially Kay worked in an Australian mental health service in roles including case manager, program developer and Manager of OT Mental Health Services, and then worked within UK mental health services.
From 2000 Kay has worked within the vocational rehabilitation sector, providing a broad number of specialist services to meet the medical management, psychosocial and vocational needs of clients. Specific areas of experience and expertise are indicated in the table below. Jurisdiction experience for injury management includes Comcare, WorkCover, CTP, Income Protection and Lifetime Care. Kay has strong case management skills, takes a holistic approach when developing and working toward individual goals, also dedicated to gaining great outcomes for her clients and customers.
As a Team Leader Kay is passionate about providing outstanding support, ensuring best practice and ongoing quality service provision in the regional areas of Queensland. She is also Work Rehab’s Account Manager for a number of CTP and Income Protection insurers and enjoys relationship development.
In 2017 Kay was awarded the ARPA Queensland Outstanding Consultant Award.
Outside of work Kay keeps herself busy with family, fun and maintaining an acreage property. Her large cohort of children means that her Mum hat is firmly on but with the bonus of lots of laughs. Kay’s goals are to finally stand up on her surfboard for longer, to 4WD and camp more often, to get a boat licence so that there is more than one licensed driver of the family boat and to catch more fish. Some of her craziest but most awesome experiences have included choosing to skydive for the first time via static line rather than tandem, and game walking and sleeping in a small tent in unfenced areas of Africa, with lions walking through the camp during one night and a buffalo standing outside of the tent another night.
Image Details: Kay Clark, “Outstanding Consultant” ARPA Awards QLD, 2017.
Interesting extracts from our staff Bio’s…
Penny has over 25 years’ professional experience in vocational rehabilitation gained in both public and private sectors.
Penny has excellent communication skills, is passionate about assisting people to achieve their full potential, and where possible to return to work in suitable and sustainable employment. Penny is skilled in conducting Vocational Assessments and providing Vocational Counselling to produce achievable and practical job goals with each client. She has a high success rate with return to work outcomes.
Penny also specialises in complex case management, and is skilled with working with clients with complex needs to identify barriers and implement strategies to improve their quality of life. She enjoys exceeding both client and company expectations via an inclusive approach
Fiona is a skilled Senior Occupational Therapist in discipline specific areas of vocational rehabilitation and has an extensive work history within this field with a variety of corporations prior to joining Work Rehab. Fiona’s key skill area and interest is ensuring Work Rehab’s services offered by our team of Occupational Therapists are within current legislation guidelines, guiding evidence based best practice and company’s policies and procedures reflect this, to ensure best service provision for all client groups. Her assessing and reporting skills include ADL / Home Assessments / FCE’s / Medico-legal, INAs’ for complex cases and Workplace Assessments.
Fiona is a consummate professional and a holistic Occupational Therapist who genuinely cares for her clients and works hard to achieve successful outcomes. She strives to undertake continued professional development to ensure a high level of service provision particularly in the areas of Functional Capacity Evaluation, Pre-employment screening, Workplace Assessment, Ergonomics, Musculoskeletal injuries, Medico-legal work, Goal setting and Complex claims management.
Johanna has solid clinical experience in complex case management of Veterans, including drug and alcohol health.
Whilst working extensively with clients of the Department of Veterans Affairs, Johanna also delivers group education on living skills to Veterans and their families.
Johanna completed a Bachelor of Applied Science (Occupational Therapy), has experience in home modification, equipment prescription, assessing individual levels of independence, and knowledge of a broad range of medical conditions and how they impact individuals’ lives and ADLs.
Johanna is experienced in administering assessments including LOTCA and mini mental, working with referrers, community groups, home mods specialists and other treating health practitioners.
Sally is disciplined, adaptable and uses a high level of initiative to solve complex problems. With experience in a diverse number of areas, including Exercise & Rehabilitation and Therapeutic Modalities.
Sally can work with people of various ages, backgrounds and abilities and has a passion for helping others. She brings extensive case management experience and highly developed interpersonal and communication skills, successfully assisting clients in achieving their goals.
Whilst Sally is an Exercise Physiologist by trade, she is also very skilled at vocational rehabilitation and has a particular interest in assisting different / different goal oriented cases on the RTW hierarchy spectrum
Amanda graduated with a Bachelor of Applied Science (Occupational Therapy) in 2004, and is passionate about providing a holistic approach to her work. Amanda has worked in the occupational rehabilitation field since 2005 in North West NSW, and engages well with injured workers and employers in the RTW Process.
Amanda’s experience in this role has encompassed work in the fields of small, medium and large private enterprise, in addition to state and federal government organisations.
Amanda has a strong interest in delivering occupational rehabilitations services to rural Australians and encouraging university students to practice in rural and remote locations.
Janet completed a Bachelor of Science in Psychology at the University of Queensland in 1998, followed by a Bachelor in Occupational Therapy in 2004, at the University of Sydney, obtaining a 1st Class honours in Spinal Cord injury. Janet has OT experience in occupational rehabilitation, community work and drugs and alcohol. Janet has previously held a national role in a large organisation, responsible for OH&S, risk management and injury management. With Janet’s dual qualifications she is able to attend to both complex physical and psychological injuries, with a specialist interest in PTSD. Janet also possesses a Certificate IV in Training and Assessment.
Janet is an exceptional rehabilitation consultant with all round experience for psychological and physical claims management. Janet has worked across the broad spectrum of the injury management field which enables her to make confident decisions and assist with clear goal setting and attainment.
Katrina has utilised her extensive skill-set across a variety of industries including defence, mining, agriculture including shearing and farming, meat production, and federal government. She has provided workplace rehabilitation services to a wide range of customers and is recognised for her work in rural and remote areas where healthcare is scarce and employment opportunities are low.
Kate is passionate about Manual Handling and Ergonomics, and is an experienced trainer and assessor in both.
Kate has an interest in Manual Handling Risk Assessment and has assisted large employers with development of Job Dictionaries and Task Analysis. Kate is an accredited Exercise Scientist and Exercise Physiologist.
Geoff – our Operations Manager was previously an Electrician and has been helpful in our understanding of trades and the requirements of these positions for vocational assessments. He has also great contacts for work trials and employment.
For more info…
Full bio’s and profiles are available on request for all of our valued staff members. Please email firstname.lastname@example.org.